posted: Tuesday, Aug 17 11:29am

I called to have my frig fixed, it had stopped dispensing ice/water in the door. Wayne came out and said the board was burnt would cost 349.00 to fix. A week later he returns with parts, installed them and it was doing the same thing it was doing before...(which tells me the boards weren't bad to begin with) He then says he needs a 4.00 part to fix and he will return first thing in the morning. He arrives at 12:30 pm after I call the office and inquire about where he is... After 2.5 hrs to put the switch in and finally get it working I requested to keep my old parts (boards, to check to be sure they were bad to start with) he says I can not keep them.. I had to talk with his boss to keep my old parts from the frig. The man who worked on my frig had no idea what he was doing.