A few days after placing my order, I contacted customer service to inquire as to the status. The representative was very helpful and informative. I received my order in just over a week. When I received my order, it was exactly as it was described and was of good quality. It was exactly what I had been looking for (something I hadnt been able to find in my local in-store searches). I would defintely use www.buyuniquegifts.net for future purchases.